Terms and Conditions of Ordering
Order acceptance, and the completion of the contract between you and us, will take place on the dispatch of the products ordered unless we have notified you that we do not accept your order or you have cancelled by communicating your intent to Purchasing.
Non-acceptance of an order may be a result of one of the following:
The product you ordered being unavailable from stock.
Our inability to obtain authorisation for your payment.
The identification of a pricing or product description error.
You not meeting the eligibility to order criteria (e.g. entitlement to upgrade).
Refund Policy
Refunds will be given at the discretion of the Company Management. Please contact Purchasing with as much detail as possible to enable us to fully evaluate your claim. Do not notify your card merchant as this will only slow your refund processing.
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